Privacy Policy – GoIELTS

Effective Date: January 1, 2027

At GoIELTS, we are committed to protecting and respecting the privacy of your personal data. We understand the importance of keeping your information secure when you use our IELTS preparation platform. This Policy explains how we collect, use, store, and protect your data.

1. Information We Collect

We collect different types of data to provide a better learning experience:

  • Personal Information: such as your name, email address, and phone number.

  • Usage Information: data about your activity on the Platform, such as tests you take, your scores, and your learning preferences.

  • Technical Data: your IP address, browser type, operating system, and cookies for analytics and performance improvement.

  • Payment information for paid subscriptions is processed by secure payment service providers. We do not store your card details on our servers.

2. How We Use Your Data

We use your data only for legitimate purposes, including:

  • Improving your learning experience and personalizing your training plan.

  • Sending assessments, recommendations, and notifications related to your progress.

  • Contacting you about updates, offers, or new services, with the option to unsubscribe at any time.

  • Complying with legal obligations and protecting our legal rights.

3. Data Sharing

  • We do not sell or rent your data to any third party.

  • We may share your data with:

    • Technical service providers, such as hosting providers or payment systems.

    • Analytics partners, such as Google Analytics, to help us improve the service.

  • We require all parties we work with to follow strict security standards to protect your data.

4. Cookies

GoIELTS uses cookies and similar technologies to improve website functionality and analyze user behavior. You can adjust your browser settings to disable cookies, but doing so may affect some Platform features.

5. Data Security

We use technical and administrative safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction, including encryption, firewalls, and periodic security reviews.

6. Your Rights

You have the right to:

  • Access your personal data and request a copy of it.

  • Request correction or deletion of your data.

  • Object to the processing of your data at any time.

  • Withdraw your consent to processing, where applicable, without affecting the lawfulness of processing carried out before withdrawal.

To learn more about these rights or exercise them, contact us at: support@goielts.ai

7. Data Retention

We retain your data only for as long as necessary for the purposes for which it was collected or to comply with legal requirements.

8. Changes to This Privacy Policy

We may update this Policy from time to time. Any updates will be published on this page together with an updated effective date.

9. Contact Us

For any questions or requests related to this Privacy Policy, please contact us at:

📧 support@goielts.ai
📍 Riyadh, Kingdom of Saudi Arabia

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